Technical Support

Maintenance of your computer(s) plays a big role in productivity, don’t let it slow you down we have qualified technical support awaiting your call to help with software or hardware technicalities you might experience.

We provide onsite technical support for the following:

Level 1: This is initial technical support for basic customers

R 3 799 per month

This is more focused on individuals that includes the following:
• Basic Desktop support
• Installation of software
• Software inquiries
• Hardware installations and maintenance
• Custom PC Installation
• ISP setup and support
• 100gb offsite storage
• Up to 8 hours per month on site support
• 3 hours call-out support
OR
Try our flexi package level 1 that works on a call us when you need us basis, this includes and is limited to level 1 services and works on a per hour basis.
Normal Monday to Friday (8:00-17:00) - R 200 p/h
Saturdays – R300 p/h
Sunday, public holidays and after hours– R400 p/h

Level 2: This is more in-depth technical support

R 13 499 per month

This is more focused on small businesses that includes the following:
• Advanced Desktop support
• Advanced software installations and maintenance
• In depth software training and support
• Hardware installation and maintenance
• Custom PC Installations
• ISP setup and maintenance
• 1tb offsite storage
• Up to 30 hours per month on site support
• 8 hours call out support
OR
Try our flexi package level 2 that works on a call us when you need us basis, this includes and is limited to level 2 services and works on a per hour basis.
Normal Monday to Friday (8:00-17:00) - R 300 p/h
Saturdays – R450 p/h
Sunday, public holidays and after hours– R600 p/h

Custom package: Gives you the opportunity to build a package with your own requirements. Please note an assessment needs to be done before hourly rates can be made available Please contact us regarding this package here.